Emergency Response Hotline 888.327.9664
“Imagine a phone call at 6:30AM from your front desk staff informing you that your 10th floor is a shallow swimming pool and every floor from the 10th to the 1st has a cascading waterfall coming through every floor lobby. One entire stack of units had water intrusion and 1/2 of the units on three other stacks all needed extraction and dry out. 28 units, main lobbies, hallways, and storage units on each floor were wet.”
This is how a Community Association Manager in West Palm Beach, FL described a recent scene at her property. The Unlimited Restoration, Inc. (URI) Team was called in to address a severe water damage event at the multi-family residential property requiring immediate water damage emergency response. This water damage emergency response project highlights how the URI team mitigated further damage to the property and minimized disruption for staff and residents at the condominium.
Water damage emergency response, also known as water damage mitigation, involves taking swift action to prevent additional harm to a property by removing water and thoroughly drying affected areas. The primary objective is to minimize damage and reduce property loss. This process is typically the first step following a water leak or flood. Acting promptly is crucial, as standing water can lead to escalating damage over time.
Building Type: Condominium
Location: West Palm Beach, FL
URI was notified of a large-scale water damage emergency event caused by a roof leak at a multi-family residential condominium property. Within an hour, the URI Team was onsite to begin work.
The URI Team provided the following services as part of the water damage emergency response project:
Our client shared this regarding working with the URI Team on this water damage mitigation project: “So much gratitude to the whole URI team! Showing up within an hour of me calling, with a massive team and truck loads of equipment. I could not have managed this without this dedicated team. Always professional. Always a very calming and reassuring presence. The team leaders were in constant communication, so I knew exactly what was happening every step of the way. The crew members are always so kind to my residents, answering their questions and concerns and reassuring them that everything was under control. Within hours the only way you could tell we had an issue was the sign of dry out equipment because all the water had been extracted. The crew was onsite before 9AM and we did not leave the building until 10:30PM. They worked tirelessly all day with such a positive attitude.”
When the unexpected occurs, you can rest assured with Unlimited Restoration – We’re On It! Call our 24/7 Emergency Response Hotline for immediate assistance: 888.327.9664.
Imagine a phone call at 6:30AM from your front desk staff informing you that your 10th floor is a shallow swimming pool and every floor from the 10th to the 1st has a cascading waterfall coming through every floor lobby. One entire stack of units had water intrusion and 1/2 of the units on three other stacks all needed extraction and dry out. 28 units, main lobbies, hallways, and storage units on each floor were wet.
So much gratitude to the whole URI team! Showing up within an hour of me calling, with a massive team and truck loads of equipment. I could not have managed this without this dedicated team. Always professional. Always a very calming and reassuring presence. The team leaders were in constant communication, so I knew exactly what was happening every step of the way. The crew members are always so kind to my residents, answering their questions and concerns and reassuring them that everything was under control. Within hours the only way you could tell we had an issue was the sign of dry out equipment because all the water had been extracted. The crew was onsite before 9AM and we did not leave the building until 10:30PM. They worked tirelessly all day with such a positive attitude.
