Multi-Family Residential

Every second counts when it comes to water leaks.  As a general manager of a luxury, hi-rise condominium, when we are experiencing any water intrusion, URI is my first call.  My sales representative will answer my calls, day or night, on the first ring, every time.  The crews are always polite, professional and knowledgeable.  They are sensitive to the details and are careful with homeowners’ fine finishes and personal property.  Even the more upset and concerned residents are made to feel at ease by the depth of knowledge, patience and genuine care and concern that the URI technicians are able to provide.  URI keeps us informed every step of the way and meets with the insurance adjusters to ensure all documentation is complete for the insurance claims.  URI has done water mitigation training courses for our maintenance team, has come in to assist with finding water leak sources, and has provided expert support and guidance.  I cannot speak highly enough about Unlimited Restoration, their crews, their service, and their expertise.  I am grateful to have them as a partner. 

The Englewood Housing Authority contracted Unlimited Restoration, Inc. to remediate a 152-unit low-income senior building after it was flooded by the remnants of Hurricane Ida.  It was difficult to find a remediation company given the scope and difficulty of the project and the scale of the disaster in New Jersey.  URI was professional and a true partner in working with us and our insurance company to ensure the building was remediated to the highest standards.  We would not hesitate to call upon them again should the need arise.